Good reasons to write
- A count that no longer matches a casino’s sitemap.
- A licence holder or account number that has changed on the register.
- A page that does not work on your phone or with a screen reader.
- A question about your data (see the privacy policy).
What we cannot help with
We have no access to any casino account. Questions about a balance, a payment, verification or a closed account go to the casino itself. If its complaints process does not settle the matter, the casino must tell you which approved dispute resolution (ADR) service handles its cases.
If gambling is worrying you, GamCare answers on 0808 8020 133 at any hour.
Post
VASILEIOS ALIPRANTIS
Ermou 50, 10563 Athens, Greece